How To Earn And Maintain Top Rated Seller Status On eBay - Ecommerce Success Pakistan

How To Earn And Maintain Top Rated Seller Status On eBay

Benefits of being Top Rated Seller

Top-Rated Seller on eBay is the perfect way to increase your traffic, make more sales, and boost your profit. See the few of the benefits below.

Maximum visibility

Listings get a higher position in Ebay’s search results which means more potential buyers likely to come across your store and make a purchase.

Qualify for Top Rated Plus listings

When you offer one business day handling time and 30 or more days free returns, you can qualify for Top Rated Plus benefits and you get eBay Top-rated seller badge on your profile which boosts the confidence of the buyer in your credibility and will help you increase your sales.

How to become a Top Rated Seller

If you want eBay’s Top Rated Seller badge then you have to maintain the following key metrics.

  1. Without Seller Resolution Cases Closed: For example when you lose “Item not received” or “Item not as described” cases. Make sure these 2 types of cases should not add upto more than 0.3% in the last 3 months.
  2. Order Canceled for being Out of Stock: Orders canceled by you with the reason should not be 0.5% or more than 0.5% in the last 3 months.
  3. Late Shipments: Within your handling time if you didn’t send the item or it delivered after the estimated date of delivery than eBay considers the transaction as “late”. Late shipments should be less than or equal to 3% last 3 months.
  4. Tracking Validation: For every order, you are required to upload a valid tracking number within the handling time that you mentioned on your item. eBay counts the tracking as valid only after the carrier has scanned it. 95.00% of your order should meet these requirements to become a Top Rated Seller see the image below. eBay does score evaluation based on your metrics on the 20th of each month and checks your past 3 months orders

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